Help Center
Quick Links
Getting Started
How to Create an Account
- Click "Sign In" in the top right corner
- Select "Create Account"
- Fill in your information
- Verify your email address
How to Place an Order
- Browse products and click "Add to Cart"
- Review your cart and click "Proceed to Checkout"
- Enter shipping information
- Select payment method
- Review and confirm your order
Order Management
Tracking Your Order
Log into your account and visit the Orders page to see real-time status updates and tracking information.
Canceling an Order
Orders can be canceled before they ship. Contact customer service immediately for assistance.
Changing Your Order
Contact us before your order ships to modify items, quantity, or shipping address.
Payment Issues
Payment Declined
If your payment is declined, verify your card details and billing address. Contact your bank if issues persist.
Promotional Codes
Enter promo codes at checkout. Codes are case-sensitive and have expiration dates.
Account Settings
Updating Your Information
Visit your Account Settings to update personal information, email, phone number, and saved addresses.
Changing Your Password
For security, we recommend changing your password regularly. Go to Account Settings > Change Password.
Product Information
Product Availability
Product availability is shown on each product page. Items may sell out quickly during sales.
Product Specifications
Full specifications are listed on each product page. Contact us if you need additional information.
Technical Support
Website Issues
Try clearing your browser cache or using a different browser. Contact support if problems persist.
Mobile App
Our mobile-responsive website works on all devices. A dedicated app is coming soon!
Contact Customer Service
Email: support@electronicsweavers.com
Phone: 1-800-ELECTRONICS
Hours: Monday-Friday, 9am-6pm EST
Live Chat: Available during business hours