Returns & Refunds Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If you're not happy for any reason, return your item within 30 days of delivery for a full refund.

Return Eligibility

Items Must Be:

• Returned within 30 days of delivery
• In original, unused condition
• In original packaging with all accessories
• Include all manuals, cables, and components
• Not damaged or altered

Non-Returnable Items:

• Opened software or digital downloads
• Items marked as "Final Sale"
• Gift cards
• Personalized or custom items

How to Return an Item

Step 1: Request Return Authorization

Contact us within 30 days of delivery:

• Email: returns@electronicsweavers.com
• Phone: 1-800-ELECTRONICS
• Or initiate return from your Orders page

Step 2: Receive Return Label

We'll email you:

• Return authorization number
• Prepaid return shipping label
• Return instructions

Step 3: Pack Your Item

• Use original packaging if possible
• Include all accessories and documentation
• Write return authorization number on the box
• Attach the prepaid shipping label

Step 4: Ship It Back

• Drop off at any authorized carrier location
• Keep your receipt as proof of return
• Track your return shipment

Refund Process

Once We Receive Your Return:

1. We'll inspect the item (1-2 business days)
2. Approve your refund
3. Process refund to original payment method
4. Send email confirmation

Refund Timeline:

• Refunds are processed within 5-7 business days
• May take 3-5 additional days to appear in your account
• Original shipping charges are non-refundable

Exchanges

We don't offer direct exchanges. If you want a different item:

1. Return your original item for a refund
2. Place a new order for the item you want

Defective or Damaged Items

Received a Defective Product?

Contact us immediately! We'll provide:

• Free return shipping
• Full refund or replacement
• Expedited processing

Damaged in Shipping?

• Take photos of the damage
• Contact us within 48 hours
• We'll send a replacement immediately

Return Shipping Costs

• Standard Returns: $9.99 deducted from refund
• Defective Items: FREE - we pay return shipping
• Our Error: FREE - we pay return shipping

Restocking Fee

No restocking fees! We never charge restocking fees on returns.

Warranty Claims

For warranty issues after 30 days:

• Contact the manufacturer directly
• We can provide assistance and documentation
• Manufacturer warranty terms apply

Questions About Returns?

Contact our returns team:

Email: returns@electronicsweavers.com

Phone: 1-800-ELECTRONICS

Hours: Monday-Friday, 9am-6pm EST