Frequently Asked Questions
Ordering & Payment
How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You'll need to create an account or sign in to complete your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All payments are processed securely.
Is it safe to use my credit card on your site?
Yes! We use industry-standard SSL encryption to protect your information. We never store your full credit card details.
Can I cancel or modify my order?
Yes, if your order hasn't shipped yet. Contact us immediately at support@electronicsweavers.com to make changes.
Shipping & Delivery
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping (2-3 days) and overnight options are also available.
Do you ship internationally?
Yes! We ship to most countries worldwide. International shipping times vary by location.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.
What if my package is lost or damaged?
Contact us immediately. We'll work with the carrier to locate your package or send a replacement.
Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, return the product in original condition for a full refund.
How do I return an item?
Contact customer service to initiate a return. We'll provide a return authorization and prepaid shipping label.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your return.
What if I receive a defective product?
Contact us immediately for a replacement or full refund, including return shipping costs.
Products & Warranty
Are your products genuine?
Yes! All our products are 100% authentic and sourced directly from manufacturers or authorized distributors.
Do products come with a warranty?
Yes, all products include the manufacturer's warranty. Warranty periods vary by product.
Can I purchase an extended warranty?
Extended warranty options may be available during checkout for select products.
Account & Privacy
Do I need an account to shop?
Yes, an account is required to complete purchases. It also lets you track orders and save addresses.
How do you protect my personal information?
We use industry-standard security measures and never sell your personal information. See our Privacy Policy for details.
Can I delete my account?
Yes, contact customer service to request account deletion.
Still Have Questions?
Contact us at support@electronicsweavers.com or call 1-800-ELECTRONICS